Building Mental HealthcareInfrastructure for the Next Billion.

A Person should not have to start from zero at every new point of Care. Heyrafiki connects People, Practitioners, Organizations and Insurers from early Screening and Matching through Care, Benefits and Claims.

Get early access Book a Demo

A person considering mental health support

The Heyrafiki practice workspace, showing session volume over time

Cover confirmed · 6 Sessions left

Session with Dr. Achieng · Today, 15:00

Note approved · by the Practitioner

A Practitioner and a Client in conversation

Built by a World-class Team across Healthcare, Insurance, Banking and Technology.

Every Essential System got Rails. Mental Healthcare never did.

Payments got Stripe. Commerce got Shopify. Mental healthcare got Credentials here, Cover there, Care somewhere else, still held together by Handoffs.

Credentials live in a Dozen Registers

Trust is rebuilt by hand at every booking.

Eligibility is tied to Owning a Licensed Facility

So the best independent Clinicians stay cash-only.

Cover is Confirmed only after the Session

So the price is a guess going in, and the Claim is rebuilt by hand coming out.

You are the Only Copy of your own History

So you tell the hardest parts again, to a stranger, from memory.

A Single Hour of Care crosses Four Industries.

The Practitioner, Cover, payment and room all have to meet before Care can begin.
Heyrafiki makes them one flow, so the Person and Practitioner can stay with the Session.

Today

Five systems. Four gaps.

A directory

Names and phone numbers

Call around

A video tool

Built for meetings

Send a link

A records file

Usually a document

Retype it

An Insurer portal

Its own forms

Post the Claim

A bank transfer

When it clears

One system

Match

Language, need, Cover

Room

The booking opens it

Note

Drafted, then signed

Claim

Built from the Session

Payout

Follows the Claim out

The Match knows the Cover. The Note becomes the Claim. The Claim pays the Practitioner.

Wherever a conversation starts, the Practitioner sees one authorized thread.

Messages from connected channels arrive in one workspace, attached to the right Person and kept inside the same access boundary.

One inbox across channels Moderated peer circles Daily check-ins and journaling Sessions online or in person

One System for Care, Benefits, Claims and Payments.

Your Care history stays connected as you move between Practitioners, Cover and ways of paying.

A Match you can understand.

See why each Practitioner fits your language, needs, availability, budget and Cover before you choose.

A person meeting the practitioner she was matched with

Four reasons, shown

Checked against the issuing Board.

See the public source and the date of the check before you book.

Regulator registerChecked 8 Aug 2026

Cover confirmed first.

Nobody should learn what care costs after the hour is over.

Eligible6 of 10

Cap per sessionKES 5,000

Claims that build themselves.

Care already happened. The paperwork should not be a second job.

Submitted

Approved

Paid

KES 2,500

Payments that follow the Session.

Pay with mobile money, card or Cover. Practitioners choose where their payout goes.

Insurance
Cover The Heyrafiki Wallet

Say what you need

In your language, within your budget.

Meet who fits

License-checked, reasons shown.

Start care

On the Cover you already hold.

For Practitioners

Independent Practitioners can work with insured Clients.

Heyrafiki carries the shared insurance and Claim infrastructure around the Practice they already run.

01License checkedAgainst the register that governs them
02Facility requirement metMet through the network, not by your own Practice
03Cover confirmedBefore the booking is taken
04Session deliveredThe Claim is built from it

Owning a licensed Facility was one of them. Heyrafiki answers all four, so the Practice you already run becomes a Practice an Insurer can pay.

The Session ends, the money follows.

Clients pay by mobile money, card or the Cover they hold. You are paid to M-PESA, a till, a paybill or a bank account.

A Note you control.

With the Client’s Consent, Iris drafts the Note in your clinical format. You edit or discard it, and nothing enters the Record until you approve it.

Session noteDraft

Subjective

Sleeping better. Anxiety still spikes before work.

Objective

Brighter affect, engaged throughout.

Assessment

Responding well to CBT.

Plan

Continue weekly, add breathing practice.

Consent recordedYou approve

Clients who fit your Practice.

Every request arrives with its reasons attached, never a compatibility score.

New requests3

BurnoutEvenings

AnxietyOnline

CouplesIn person

Our AI System

Mental health changes over time.
Iris
is being built to understand time too.

Iris helps a Practitioner see how observations change over time, while People choose and Practitioners decide.

A Match, with Reasons.

Four reasons you can argue with, instead of a score you cannot.

Practitioner A

Speaks Swahili

Works with burnout

Thursday evenings

Takes your Cover

Repeated results, shown together.

Published Instruments can make a pattern easier to discuss with a Clinician before it is lost in years of disconnected history.

PHQ-911/27

A Clinician reads it next

Your history, carried forward.

Screenings, Sessions and measures become a mental health Record you own, and can hand to the next Clinician instead of retelling.

Screening
First Session
Repeat measure
Shared with a new Clinician

Matching should never read a Session.

Matching may use permitted aggregate patterns for routing. A Person’s Session content stays outside matching data.

Leaves

Trends
Waiting times
Counts

Stays

Names
Notes
Answers

Early Screening that helps people act sooner. With the evidence behind every screening.

First Light turns structured self-assessments into clear, traceable screening insights. It keeps the questionnaire, language, Consent, scoring method and source connected, so a Person can understand their screening and a Practitioner can see what changed before deciding what comes next.

Self-Assessments
Private screening that helps a Person understand what they are experiencing and decide whether it may be time to seek support.
First Light
Turns answers into a clear screening summary while keeping the questionnaire, scoring method, language and evidence connected to it.
Iris Signals
Helps Practitioners see what changed over time, what may be becoming more significant and what may deserve closer attention.

Early signals matter. First Light helps make sure they are understood, traceable and easier to act on.

Questionnaire & version
Language & who answered
Consent at the time
Scoring method
When it was completed
When it entered the Record
Published source
Whether it was reviewed
What happens next

A Screening, not a Diagnosis. A Clinician decides what follows.

Iris Affective Dynamics

What can repeated check-ins tell a Practitioner?

Iris Affective Dynamics compares repeated observations with a Person’s own history. We are testing whether it can describe deterioration, persistence, recovery and unusual departures without assigning clinical meaning.

Read the research Try the Lab

Example check-ins over timeThe shaded area shows the Person’s usual range in this example.Example data

What the view describes01
Repeated check-ins can describe change
Average, variation, step-to-step change and persistence each answer a different question.
What research is testing02
Compare each Person with their own history
With example data, we are testing how the view holds up when check-ins are irregular or incomplete.
Limits03
A trajectory is not a Diagnosis
It cannot establish cause, clinical meaning or outcome. A Practitioner decides how to interpret it.

For Insurers and Institutions

Eligibility, Authorisation, Claims and Settlement, through One Governed Path.

A delayed or disputed Claim can interrupt Care. Heyrafiki connects eligibility, the delivered Session and required evidence so the Claim arrives with its history intact.

Eligibility
Authorisation
Session
Claim
Adjudication
Remittance

Every Claim traces back to Care that happened.

Checked Practitioner, recorded Session, structured Claim. In that order, every time.

Claims queue

CLM-88412Therapy SessionAuto-verified
CLM-88409Couples SessionSettled
CLM-88398Psychiatric reviewHeld for review
CLM-88387Therapy SessionEvidence requested

Reporting with a Boundary you can Read.

Aggregated, above a minimum group size.

Take-up and outcome trends
Names
Notes and Diagnoses

Funded Care that can be Accounted For.

Fund care for a population, then account for the spend against the care that actually happened.

Talk to us

Built on Science, Delivered by Humans, Designed to Carry a Continent.

Published methods shape the evidence. Licensed Practitioners interpret it. Heyrafiki carries both across the system.

Measured with Published Instruments.

Screening and measurement use validated instruments at their published cutoffs, and every result carries its instrument, version, language and source.

PHQ-911/27

Kroenke et al., 2001

Clinical Judgement stays Human.

Diagnoses, clinical decisions and the Record itself belong to a licensed Practitioner. Iris drafts and surfaces; nothing she produces becomes a Record without approval.

A real conversation

The System carries the Weight.

Scheduling, Consent, Records, Claims and payments run underneath the Session, so the hour belongs to the conversation.

The Session50 min

Scheduling

Consent

Records

Claims and payout

Hey Check

Check a Practitioner before you say a Word.

Send a name and a country of practice. We check the register that governs them, on or off Heyrafiki.

and more

The register
Not a self-written bio.
The date
And what the check misses.
Free
For anyone checking anyone.

Check a Practitioner

Open infrastructure

Open Infrastructure the Whole Sector Can Build On, and Hold Accountable.

Developers, Researchers, Practitioners and Institutions can inspect the API, run the tests and build on clear boundaries.

Explore the developer platform Read the docs

View on GitHub

eligibility · heyrafiki api

$ curl -X POST https://api.heyrafiki.space/v1/eligibility_checks \
    -H "Authorization: Bearer hey_sk_..." \
    -H "Content-Type: application/json" \
    -H "Idempotency-Key: elig_2026_08_09_a41" \
    --data '{
      "member_reference": "mem_7Qm4",
      "service_code": "psychotherapy_50",
      "scheduled_at": "2026-08-17T09:00:00Z",
      "amount": 250000,
      "currency": "KES"
    }'

{
  "object": "eligibility_check",
  "status": "eligible",
  "reason_codes": ["eligible"],
  "amount": { "requested":  250000, "currency":  "KES" },
  "authorization_required": false,
  "remaining_sessions": 6
}

An example request against the published API definition. Values are illustrative.

A versioned REST API definition

OpenAPI 3.1 for Practitioners, bookings, Sessions, eligibility, coverage, authorisations, Claims and remittances.

SDKs and a CLI

Typed JavaScript and TypeScript access and the Heyrafiki command line, with more language clients in the open.

Public tests

Proving Ground turns Consent authority, tenant isolation, evidence timing and financial identities into tests others can run.

What is open, what stays closed, and why

Security belongs in the system.

Role, purpose, Consent and audit evidence stay connected to every meaningful operation.

Kenya Data Protection Act

Kenya's data protection duties shape how personal information is collected, used and shared.

GDPR

Data rights and purpose limits remain visible wherever the regulation applies.

AICPA SOC 2

Security controls are organized for independent assurance and institutional review.

Framework references shaping our assurance work.

Access follows purpose

Role, purpose and Consent decide what each Person, Practitioner and institution can see.

Sensitive records stay separated

Identity references remain apart from clinical and financial records, with encryption in transit and at rest.

Every integration is governed

Scoped access, typed operations and audit evidence protect every connection into the system.

Built in Kenya. Designed for the World.

Kenya demands infrastructure that can handle multilingual entry, fragmented financing, varied Care settings and payment diversity now. Solving that complexity here makes the architecture relevant wherever Mental Healthcare is still fragmented.

Money moves by phone, not by card
Cover arrives in pieces, from different Insurers
One Session, Multiple Languages
A room this week, a phone the next
The network gives out mid-payment

A world map with Nairobi marked largest, and the flags of Nigeria, South Africa, the United Kingdom, Poland, Hungary, the United Arab Emirates and the United States on their cities — Kenya is where Heyrafiki has proven to work first. Built in Nairobi with Rafiki Builders across borders, it carries what we learn here wherever Care is still pieced together by hand.

Hungary — Kenya is where Heyrafiki has proven to work first. Built in Nairobi with Rafiki Builders across borders, it carries what we learn here wherever Care is still pieced together by hand.

75%

of people with a mental health condition in low- and middle-income countries get no treatment.

World Health Organization

Heyrafiki began with two words a friend texted on a very hard day: “Hey rafiki.”

Read our story

The right help, arriving while it still matters.

Get early access Partner with us

A Single Hour of Care crosses Four Industries.

The Practitioner, Cover, payment and room all have to meet before Care can begin.
Heyrafiki makes them one flow, so the Person and Practitioner can stay with the Session.

Today

Five systems. Four gaps.

A directory

Names and phone numbers

Call around

A video tool

Built for meetings

Send a link

A records file

Usually a document

Retype it

An Insurer portal

Its own forms

Post the Claim

A bank transfer

When it clears

One system

Match

Language, need, Cover

Room

The booking opens it

Note

Drafted, then signed

Claim

Built from the Session

Payout

Follows the Claim out

The Match knows the Cover. The Note becomes the Claim. The Claim pays the Practitioner.

Early Screening that helps people act sooner. With the evidence behind every screening.

Self-Assessments

Private screening that helps a Person understand what they are experiencing and decide whether it may be time to seek support.

First Light

Turns answers into a clear screening summary while keeping the questionnaire, scoring method, language and evidence connected to it.

Iris Signals

Helps Practitioners see what changed over time, what may be becoming more significant and what may deserve closer attention.

Early signals matter. First Light helps make sure they are understood, traceable and easier to act on.

Questionnaire & version
Language & who answered
Consent at the time
Scoring method
When it was completed
When it entered the Record
Published source
Whether it was reviewed
What happens next

A Screening, not a Diagnosis. A Clinician decides what follows.

Eligibility, Authorisation, Claims and Settlement, through One Governed Path.

A delayed or disputed Claim can interrupt Care. Heyrafiki connects eligibility, the delivered Session and required evidence so the Claim arrives with its history intact.

Eligibility
Authorisation
Session
Claim
Adjudication
Remittance

Every Claim traces back to Care that happened.

Checked Practitioner, recorded Session, structured Claim. In that order, every time.

Claims queue

CLM-88412Therapy SessionAuto-verified
CLM-88409Couples SessionSettled
CLM-88398Psychiatric reviewHeld for review
CLM-88387Therapy SessionEvidence requested

Reporting with a Boundary you can Read.

Aggregated, above a minimum group size.

Take-up and outcome trends
Names
Notes and Diagnoses

Funded Care that can be Accounted For.

Fund care for a population, then account for the spend against the care that actually happened.

Talk to us

Built on Science, Delivered by Humans, Designed to Carry a Continent.

Published methods shape the evidence. Licensed Practitioners interpret it. Heyrafiki carries both across the system.

Measured with Published Instruments.

Screening and measurement use validated instruments at their published cutoffs, and every result carries its instrument, version, language and source.

PHQ-911/27

Kroenke et al., 2001

Clinical Judgement stays Human.

Diagnoses, clinical decisions and the Record itself belong to a licensed Practitioner. Iris drafts and surfaces; nothing she produces becomes a Record without approval.

A real conversation

The System carries the Weight.

Scheduling, Consent, Records, Claims and payments run underneath the Session, so the hour belongs to the conversation.

The Session50 min

Scheduling

Consent

Records

Claims and payout

$ curl -X POST https://api.heyrafiki.space/v1/eligibility_checks \ -H "Authorization: Bearer hey_sk_..." \ -H "Content-Type: application/json" \ -H "Idempotency-Key: elig_2026_08_09_a41" \ --data '{ "member_reference": "mem_7Qm4", "service_code": "psychotherapy_50", "scheduled_at": "2026-08-17T09:00:00Z", "amount": 250000, "currency": "KES" }' { "object": "eligibility_check", "status": "eligible", "reason_codes": ["eligible"], "amount": { "requested": 250000, "currency": "KES" }, "authorization_required": false, "remaining_sessions": 6 }

Building Mental HealthcareInfrastructure for the Next Billion.

Every Essential System got Rails. Mental Healthcare never did.

Credentials live in a Dozen Registers

Eligibility is tied to Owning a Licensed Facility

Cover is Confirmed only after the Session

You are the Only Copy of your own History

A Single Hour of Care crosses Four Industries.

Wherever a conversation starts, the Practitioner sees one authorized thread.

One System for Care, Benefits, Claims and Payments.

A Match you can understand.

Checked against the issuing Board.

Cover confirmed first.

Claims that build themselves.

Payments that follow the Session.

Say what you need

Meet who fits

Start care

Independent Practitioners can work with insured Clients.

The Session ends, the money follows.

A Note you control.

Clients who fit your Practice.

Mental health changes over time. Iris is being built to understand time too.

A Match, with Reasons.

Repeated results, shown together.

Your history, carried forward.

Matching should never read a Session.

Early Screening that helps people act sooner. With the evidence behind every screening.

What can repeated check-ins tell a Practitioner?

Repeated check-ins can describe change

Compare each Person with their own history

A trajectory is not a Diagnosis

Eligibility, Authorisation, Claims and Settlement, through One Governed Path.

Eligibility

Authorisation

Session

Claim

Adjudication

Remittance

Every Claim traces back to Care that happened.

Reporting with a Boundary you can Read.

Funded Care that can be Accounted For.

Built on Science, Delivered by Humans, Designed to Carry a Continent.

Measured with Published Instruments.

Clinical Judgement stays Human.

The System carries the Weight.

Check a Practitioner before you say a Word.

Open Infrastructure the Whole Sector Can Build On, and Hold Accountable.

A versioned REST API definition

SDKs and a CLI

Public tests

Security belongs in the system.

Kenya Data Protection Act

GDPR

AICPA SOC 2

Access follows purpose

Sensitive records stay separated

Every integration is governed

Built in Kenya. Designed for the World.

Money moves by phone, not by card

Cover arrives in pieces, from different Insurers

One Session, Multiple Languages

A room this week, a phone the next

The network gives out mid-payment

The right help, arriving while it still matters.

Building Mental HealthcareInfrastructure for the Next Billion.

Every Essential System got Rails. Mental Healthcare never did.

Credentials live in a Dozen Registers

Eligibility is tied to Owning a Licensed Facility

Cover is Confirmed only after the Session

You are the Only Copy of your own History

A Single Hour of Care crosses Four Industries.

Wherever a conversation starts, the Practitioner sees one authorized thread.

One System for Care, Benefits, Claims and Payments.

A Match you can understand.

Checked against the issuing Board.

Cover confirmed first.

Claims that build themselves.

Payments that follow the Session.

Say what you need

Meet who fits

Mental health changes over time.
Iris
is being built to understand time too.

Mental health changes over time.
Iris
is being built to understand time too.