About Heyrafiki

Heyrafiki means Hey, friend.

We are building the Infrastructure layer for Mental Healthcare: one system connecting the People who need Care, the Practitioners who provide it, and the Insurers and Organizations who pay for it. Starting in Kenya, built for the world.

Our mission

Make continuous Mental Healthcare ordinary instead of lucky.

Heyrafiki is building the Intelligence and Infrastructure through which useful context survives, Practitioners keep authority, funded Care reaches People and others can build without starting again.

01
Continuity
A Person should not have to start from zero at every new point of Care.
02
Intelligence
Repeated observations should help a Practitioner see what changed and what deserves attention.
03
Infrastructure
Care, Benefits, Claims and Payments should work together without becoming the same Record or authority.

Four sides of Care that never shared a system.

People

begin naturally, understand Practitioner fit and Cover, and carry useful context forward.

Practitioners

keep clinical authority while Heyrafiki carries the administrative and financial path.

Insurers

receive better-formed Claim evidence while retaining adjudication authority.

Organizations

fund Care without becoming the holder of anyone's private clinical detail.

Our values are operating rules.

They decide what Heyrafiki is allowed to do when speed, money and Care pull in different directions.

The Person in front of us comes First.

The system carries the weight, so the hour belongs to the Conversation. When convenience conflicts with Care, the Person wins.

Two people in a sunlit room, seated in conversation

People choose. Practitioners decide. Payers adjudicate.

Iris prepares routes, evidence and drafts. It never inherits the authority of the human responsible for the decision.

A woman using her phone in soft indoor light

Context carries forward only with permission.

Relevant history can make the next step better informed. Role, purpose and Consent decide what moves.

Two colleagues reviewing evidence together at a table

Trust is earned in the Open.

Public interfaces, sourced methods and executable guarantees let others question how Heyrafiki works.

Built in Kenya, for Mental Healthcare everywhere.

Care here already has to work across mobile money, split Cover, many languages and mixed Care settings. Designing for that complexity from the beginning makes Heyrafiki useful wherever Mental Healthcare is fragmented.

Team experience includes production systems across Healthcare, Insurance, Banking and Technology.

Where it began

Hey rafiki.

Two words became a company built around one belief: the right help should arrive while it still matters.

Read the full story

Building the System Mental Healthcare should have had all along.

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Make continuous Mental Healthcare ordinary instead of lucky.

Heyrafiki is building the Intelligence and Infrastructure through which useful context survives, Practitioners keep authority, funded Care reaches People and others can build without starting again.

Continuity

A Person should not have to start from zero at every new point of Care.

Intelligence

Repeated observations should help a Practitioner see what changed and what deserves attention.

Infrastructure

Care, Benefits, Claims and Payments should work together without becoming the same Record or authority.