Four standing practices, and the standard everything we publish is held to.
Every Check on Heyrafiki is a published, validated Instrument: the same questions researchers published, the published cutoffs, and scoring anyone can check. From the WHO-5 to the PHQ-9, every Instrument links back to its source literature.
See every Instrument and its CitationRisk protocols are built into the Screening flows themselves. A concerning answer routes to Crisis Support immediately, before any score is computed, because a number should never stand between a Person and help.
The Crisis CentreHealth guidance we publish cites the research behind it, study by study. Where the evidence is thin or contested, the article says so instead of rounding up.
Read the ArticlesWhen we test something, the result gets published whether it flatters us or not. Methods, samples and limitations are named in every write-up, so our claims can be checked rather than taken on trust.
Every study runs with licensed Experts, and every result gets published, including the ones that prove us wrong.
How Practitioners use the tools: Scribe accuracy reviews, workflow studies and note-quality audits.
How People experience Care: matching satisfaction, assessment usefulness and accessibility studies.
How the Technology holds up: privacy protections, matching accuracy and safety-threshold testing.
Heyrafiki has not yet been field-tested at population scale, and we will not write as if it has. What exists today: validated Instruments running in the product, safety protocols live in every screening flow, and the first studies with licensed Experts being scoped. As the evidence grows, it publishes here, with the methods attached.
