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Care that only some people can reach is not infrastructure. We use WCAG 2.2 Level AA as our accessibility standard and want to hear where we fall short.
Last updated 23 July 2026
We review the website and Platform against WCAG 2.2 Level AA as surfaces change, including keyboard access, focus visibility, labels, contrast, zoom, reduced motion and screen-reader structure.
Care itself is offered in the format that fits you: Sign, Voice, Text and more. Accessibility settings carry across the Platform rather than resetting on each surface.
Report a third-party component that blocks access. We assess the barrier, provide an alternative where possible and track remediation against the same standard.
If a page, form or document is difficult to use, email hello@heyrafiki.space. Include the address, what you were trying to do, and the device or assistive technology involved, if you are comfortable sharing it. We treat these as defects, not requests.
Questions? Write to hello@heyrafiki.space. Security concerns should go to security@heyrafiki.space.