For You
AlwaysFree
Finding Care costs nothing. You pay for Sessions.
- Matching, with the reasons shown
- Session prices in full before you book
- M-PESA, card, or the Cover you hold
- Self-Assessments and the Crisis Centre
Practitioners start free. Pro removes the Heyrafiki platform fee; payment and currency charges remain visible before payout.
Free
Finding Care costs nothing. You pay for Sessions.
Free
Everything you need to practise, from Session one.
$23/month
Billed monthly.
Care budgets, aggregate reporting and Benefits, scoped to the programme.
Read the public REST definition and request production API access for your project.
A free Practice can carry a full caseload. Pro removes the fee, and opens the rest.
| Feature | For YouFree | PractitionerFree | Practitioner Pro$23 / month |
|---|---|---|---|
| Finding and booking Care | |||
| Matching, with the reasons shown | |||
| Prices visible in full before booking | |||
| Self-Assessments and the Crisis Centre | Always free | Always free | Always free |
| Pay by M-PESA, card or your Cover | |||
| Running a Practice | |||
| Sessions, Notes and Scheduling | |||
| Clinical Scribe, drafts you approve | Extended use | ||
| Universal Inbox | 2 channels | Every channel | |
| Client requests, with their reasons | |||
| Money | |||
| Platform fee on a paid Session | None | 15% | 0% |
| Payouts to M-PESA, till, paybill or bank | |||
| Claims built from the Session | |||
| Finance tools for the Practice | |||
| Support | |||
| Help centre and email | |||
| Priority support from the Team | |||
There is no Heyrafiki fee for finding or booking Care. You see the Session price and any amount not funded by Cover before you confirm.
Yes. The Session price is shown in full before you confirm, including anything your Cover does not fund. No invoice arrives with a surprise on it.
Where your Insurer works with Heyrafiki, your Cover is checked before you book, so you know what is funded and what you pay before the Session rather than after it.
M-PESA, card, or the Cover you already hold.
No. There is no plan to buy and nothing to cancel. You pay for the Care you use.
The Crisis Centre is free and open to anyone, whether or not you have an account with us.
Still deciding? Talk to us