Everything Care Needs, Running Quietly Underneath.
The Match, the Session, the Note and the Payment, connected for the first time. You stay in charge, Iris handles the busywork, and Privacy is part of the architecture.
Meet Iris. The Intelligence inside the Infrastructure.
Heyrafiki is built AI-Native, and Iris is why. Our Intelligence layer lives inside the rails: She finds your Match, Drafts the paperwork, Checks your Cover and Flags Safety Concerns to our Team early. Human-First; People decide, Iris assists.
A Match, with Reasons.
Tell Iris your Story, Language and Budget. She finds Practitioners who fit, and shows you why. You always choose.
Notes that Draft Themselves.
Practitioners bring Iris into the Session, and she drafts the SOAP Note in their clinical format. Draft until approved, always.
Safety, at the Scale of a Network.
Cover checks, crisis awareness and aggregate insights across the whole network, without names, without Diagnoses, and only with Consent.
The Right Person, from the first Hey.
Tell Iris what matters to you: your Language, your Story, your Budget, your Schedule. She matches you with Practitioners who fit, and shows you why. You choose, you can switch anytime, and every Practitioner is licence-verified before you ever see them.
- Matches on compatibility, not on who paid for placement
- Self-Assessment results can guide your Match, only with your Consent
- Online, In Person at a Safe Private Heyrafiki Space near you, or both
The Session Room that is Already Yours.
No links to copy, no apps to install. Every Session opens in Hey Video: Private, Encrypted and built in. The Booking becomes the Room, and the Note, the Payment and the follow-up are ready when the call ends.
- One tap in, from the Booking, the Inbox or the Reminder
- A calm waiting room, and Voice-only fallback when the network says so
- Crisis-aware: support is one button inside the Room
Notes that Draft Themselves. You Approve.
The Practitioner brings Iris into the Session and she drafts the SOAP Note, or whichever clinical format the Practice runs on. Nothing enters the record, and nothing is shared, until the Practitioner approves it. Iris carries the typing, so Clinicians can stay with the Client.
- Draft-until-approved, always
- SOAP-structured Notes that Claims and Records understand
- The Practitioner decides when the Scribe joins; Clients see it in the Room, every time
Dr Achieng O.
Session · Tuesday 6:00 pm
See you Tuesday at 6. The Room opens ten minutes early.
Thank you. Paying now.
SettledKES 3,500
Money that Moves like a Message.
M-PESA, Cards and Insurance, built into the same rails as the Session itself. Clients pay when they book, Heyrafiki holds the money until the Session is delivered, and the Practitioner is paid the moment it ends.
- Booking payments held safe in escrow until the Session is delivered
- Insurance eligibility checked upfront. No surprise invoices
- One Finance view: fees, payouts, Claims and reconciliation
AminaCan we move my Session to Friday?Every Conversation. One Place.
A Session gets moved on WhatsApp. Your Calendar already knows. Clients write where they are, and Practitioners answer from one calm, private Inbox, with Care context attached. Iris reads the request, checks your Availability and reschedules for you, within rules you set.
- Iris reschedules from the Conversation: Availability, preference and context, handled
- Triage, priority and unread filters that respect your attention
- Voice notes, documents and reminders in the thread where they belong
Care in the Format that Fits You.
Sign, Voice, Text and more. Sessions and support adapt to how you communicate best, and to the network you have that day, with voice-only fallback and low-bandwidth modes built in.
Encrypted, Consent-First and always Yours to Control.
Your identity lives apart from your clinical story. Clinical data moves between you, your Practitioner and your Insurer only with Consent, and every access leaves an audit trail. Employers and Organizations only ever see aggregates, never names or diagnoses. Our core is Open Source, so you can inspect how these protections work.
- Encrypted in transit and at rest
- Consent-first sharing with full audit logs
- Clinical Notes stay in the Practitioner's care; what is shared with you, you control
Have Questions about Heyrafiki?
The questions we hear most, answered plainly.
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