One hour of Care. One System underneath all of it.

From finding Care to the Record, Benefit, Claim and payment that follow, every part stays connected.

Get early access See how it holds together

Four Industries. One Session.

Each was built for its own job and none of them for each other, so the joining falls to the Person and the Practitioner.

Today

Five systems. Four gaps.

A directory

Names and phone numbers

Call around

A video tool

Built for meetings

Send a link

A records file

Usually a document

Retype it

An Insurer portal

Its own forms

Post the Claim

A bank transfer

When it clears

One system

01

Match

Language, need, Cover

02

Room

The booking opens it

03

Note

Drafted, then signed

04

Claim

Built from the Session

05

Payout

Follows the Claim out

The Match knows the Cover. The Note becomes the Claim. The Claim pays the Practitioner.

One architecture. Every part carries context forward.

The system begins with a route, preserves the evidence underneath it, supports the Care relationship, finances continuity and opens governed interfaces to others.

Begin & understand

Matching
By language, need, availability and Cover.
Self-Assessments
Published, validated Instruments, open to anyone.
First Light
Consent, published sources and consistent scoring.
Records
A history a Person owns, and can carry.

Deliver Care

Sessions
Video, voice or in person, opened by the booking.
Scribe
Notes drafted in your clinical format. You approve them.
Inbox
Every channel a Client writes on, in one queue.
Scheduling
Availability, bookings and reschedules that hold.

Finance continuity

Eligibility
What the Cover pays, checked before the booking.
Claims
Built from the Session, not rebuilt from memory.
Payouts
Held until delivered, then paid to M-PESA or a bank.

The Session.

Finding someone, meeting them, and leaving with a record you both trust.

01Reasons, never scores.

Someone who gets Grief, Evenings,

Dr. Amara N.

Clinical Psychologist

Speaks
Works with Grief
Thursdays, 18:00
Covered by your plan

02The booking opens the Room.

03Iris drafts. You approve.

Session NoteDraft

Subjective

Sleeping better since the last Session. Anxiety still peaks before work.

Objective

Engaged throughout. Brighter affect than three weeks ago.

Assessment

Responding well to CBT. No risk indicators today.

Plan

Continue weekly. Add a breathing practice before Monday mornings.

Nothing enters the record until you approve it.Approve

Every channel a Client writes on, one queue.

Amina W.

Can we move Thursday?

Next Session: Thursday, 15:00
Cover: Active, 6 Sessions left
Last Note: Approved

However you communicate.

A woman reading on her phone in soft indoor light

Early Screening, with evidence a Practitioner can inspect.

Self-Assessments are the way in. First Light is the layer underneath. Iris Signals is where it is read.

Self-Assessments

Private, published questionnaires that help a Person reflect and find an appropriate next step.

WHO-5
PHQ-9
GAD-7
PSS-10
K10
AUDIT
PC-PTSD-5
and more

PHQ-911/27

Your answers never leave your device.

First Light

First Light keeps each Check's questionnaire, language, Consent, scoring method and source with the result, so a Practitioner can understand what they are seeing.

Governed questionnaires
Source, scoring method, supported population, language and licence reviewed before publication.
Consent
See what you agreed to and change it at any time.
Published source
See the Instrument, source and supported languages.
Consistent scoring
The same answers produce the same result.
Comparable results
Results are compared only when their Instrument and scoring rule match.
Care routing
To the right level of Care, including straight to a person.

It shows what was known at the time, so a Practitioner can understand an earlier decision in its original context.

Iris Signals

Shows a Practitioner the results, changes and relevant context to review before deciding what happens next.

Six results, one year

Because the Check and scoring method match, these results can be compared on one chart.

Questions for youNeeds review

Has sleep changed since the new work schedule?
Is the difficulty with mornings new since June?

You review. You decide.

A Screening, not a Diagnosis. A Clinician decides what follows.

Iris Affective Dynamics

What can repeated check-ins tell a Practitioner?

Iris Affective Dynamics compares repeated observations with a Person’s own history. We are testing whether it can describe deterioration, persistence, recovery and unusual departures without assigning clinical meaning.

Read the research Try the Lab

Example check-ins over timeThe shaded area shows the Person’s usual range in this example.Example data

What the view describes01
Repeated check-ins can describe change
Average, variation, step-to-step change and persistence each answer a different question.
What research is testing02
Compare each Person with their own history
With example data, we are testing how the view holds up when check-ins are irregular or incomplete.
Limits03
A trajectory is not a Diagnosis
It cannot establish cause, clinical meaning or outcome. A Practitioner decides how to interpret it.

Every payment should show how it followed the Care.

Self-pay follows the Session from payment to payout; covered Care follows the Claim through approval and settlement.

Cover, checked before the booking
Nobody learns the cost after the hour they needed.
The Claim built from the Session
Put together as the hour happens, not written up later.
One Finance view
A ledger entry behind every movement.

Four Sides, each Owed Something Different.

A Person
Someone who fits, at a price you know first.
Dr. Amara N.
Swahili, Thursdays
Covered, and your share shown before you book
A Practitioner
A license is enough. It never used to be.
License verified
Insured work, without a clinic of your own.
An Insurer
Claims that arrive already correct.
ClaimAccepted
- Eligibility checked at booking
- Coded from the Session
- Note signed
An Organization
Fund the Care. We carry the confidentiality.
Time to first Session
Aggregated. Never a name.

A System that Carries this Much has to be Strict.

Identity is held apart from the clinical story, clinical data moves on Consent, and every access is written to an audit trail.

Moves, on Consent

Trends
Above a minimum group size
Waiting times
How long Care takes to reach
Cover checks
Eligible or not, nothing more

Stays with the Person

Names
Identity is stored apart
Clinical Notes
Yours and your Practitioner's
Screening answers
Never leave the record

The public REST definition, Developer Docs and released SDK source can be inspected and extended. The private Platform carries Care and operational controls.

See what is open

Have Questions about Heyrafiki?

The questions we hear most, answered plainly.

Still have a question? Talk to us Need urgent support? Crisis Centre

One hour of Care. One System underneath all of it.

Four Industries. One Session.